Shipping Methods and Policy

Welcome to Fresh Tourism Store! We’re committed to delivering your orders quickly and efficiently. Below are the details of our shipping methods and policies to help you make informed decisions about your purchases.

Shipping Methods

Standard Shipping

• Delivery Time: 5-7 business days.

• Cost: Free.

Expedited Shipping

• Delivery Time: 2-3 business days.

• Cost: $15.00 flat rate.

Shipping Policies

Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• A confirmation email with tracking information will be sent once your order is shipped.

Shipping Restrictions

• We currently do not ship to P.O. Boxes or APO/FPO addresses.

• Certain products may have shipping restrictions due to regulations or carrier limitations. Details will be noted on the product page.

Lost or Delayed Packages

• If your package is delayed or lost, please contact our support team at [support email or phone number].

• We will work with the carrier to resolve the issue and ensure you receive your order.

Address Changes

• Address changes can only be accommodated before the order is shipped. Contact us promptly at [support email or phone number] to update your address.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and a description of the issue. We will provide a replacement or refund as appropriate.

Frequently Asked Questions

How can I track my order?

• A tracking number will be emailed to you once your order ships. Use this number on our tracking page or the carrier’s website to monitor your shipment.

Do you offer free shipping?

• Yes! We offer free standard shipping for orders $50 and above within the [Country/Region].

Can I change my shipping method after placing an order?

• Changes to shipping methods can only be made before the order is processed. Contact us at [support email or phone number] as soon as possible to request changes.

What happens if I’m not home to receive my package?

• Most carriers will leave a notice or attempt redelivery. Some packages may be left in a secure location at the carrier’s discretion. Check your tracking details for updates.

For additional questions or concerns, please contact us at [support email or phone number]. Thank you for shopping with Fresh Tourism Store!